Benefit Your Business with Intelligent Automation and Digital Transformation Services

Digital transformation is the need of the hour. It is evolving as disruptive forces for businesses spread across multiple sectors. Intelligent automation solutions from digital transformation services is a great disruptive force for firms to accelerate their digital transformation.

The blog emphasizes on the framework that needs to be adopted to accelerate their digital transformation.

Framework for Digital Transformation Services

Step 1: Analysis of the Current Situation

The first step to accelerate the digital transformation process is the evaluation of the current state of the business. It means to check whether the business is ready from the perspective of the technology and the process. Here is where digital transformation services come into the picture. They ensure that the transformation technologies namely intelligent automation will be suitable for the larger IT framework. The IT team will come up with the guidelines for managing the technology and keeping it aligned to the business.

Apart from the involvement of IT, it is equally significant to engage functional stakeholders. The processes should be well-documented. Intelligent automation services are most effective when they are deployed against well-defined and properly executing processes. ROI can take a toll when it is deployed against undocumented processes. In short, optimization should be done before the automation.

Step 2: Formation of Business Case

Once it has been established that the business is ready to adopt the technology, the next step involves the formulation of a business case. Such a case should connect the dots between automation and the objectives of the business. The objectives can be an operational, financial or corporate strategy.


All such cases should be studied and analyzed to understand which return is the highest return on investment. This helps in determining which automation technology is required and to be adopted to solve the business problems mentioned in the business case.

The technologies can be one of the below-mentioned:

• Cognitive Capture: Technology can make the document-based processes efficient by extracting and understanding the documents and information in it. 
• Advanced Analytics: Technology involves the usage of high-level methods and tools to predict future trends, behaviors, and events.
• Artificial Intelligence: Technology automates complex decision-making tasks and provides personalized services to consumers.
• Mobility and Engagement: Technology ensures the engagement of the customers appropriately through various channels like web or mobile devices.

Step 3: Creation of the Center of Excellence

The final step is the creation of the center of excellence team. Robotic process automation companies have a talent that is the best fit for the center of excellence. It enlightens all nitty-gritty related to automation i.e. training, maintaining, and looking after standards across the business, ensuring best practices, vendor management and much more. Firms can decide the structure of the team.

The steps mentioned above will provide a head start to the firms set to accelerate their digital transformation process by leveraging intelligent automation and digital transformation services. It will enhance the productivity quotient, fasten decision-making and provide personalized services to the end-users.

Synlogics can help you get there. Should you want to talk about it, we are just a call away.